Course overview.
Join our Advanced Sensitivity Training for Managers course to drive positive change and create a more inclusive workplace. This programme offers a dynamic learning environment, incorporating real-world scenarios and interactive activities to deepen your understanding of advanced sensitivity training concepts. From navigating difficult conversations to addressing unconscious bias and promoting diversity and inclusion, you will gain the knowledge and skills to lead with empathy and make a lasting impact on your team and organisation. Enrol now to transform your leadership style and build a more harmonious, respectful, and successful work environment.
Who it's for.
This course is designed for current and aspiring managers, team leaders, and anyone in a leadership role who seeks to enhance their leadership effectiveness by promoting sensitivity, inclusivity, and respect in the workplace. It's ideal for individuals who recognise the importance of creating a positive and diverse work environment, irrespective of their level of managerial experience. Whether you are looking to refine your leadership style or take your first steps into a managerial role, this course equips you with the skills to lead with empathy and build stronger, more cohesive teams.
What you'll learn.
Module 1: Advanced Understanding of Sensitivity in the Workplace
In this advanced module, managers will deepen their understanding of workplace sensitivity, exploring nuanced concepts such as cultural intelligence, unconscious bias, and intersectionality. Through case studies and interactive discussions, participants will gain insights into the complexities of workplace dynamics and enhance their ability to navigate diverse and inclusive environments.
Module 2: Advanced Emotional Intelligence in Managerial Roles
This module focuses on elevating emotional intelligence among managers, delving into advanced skills such as empathetic leadership, conflict resolution, and fostering a psychologically safe workplace. Participants will learn how to leverage emotional intelligence to create a supportive and inclusive managerial approach. Through experiential activities and real-world scenarios, managers will refine their emotional intelligence to address complex interpersonal challenges.
Module 3: Strategic Application of Sensitivity in Management Practices
The final module explores the strategic application of sensitivity in managerial practices, covering topics such as inclusive decision-making, diversity initiatives, and organisational culture transformation. Participants will learn how to integrate sensitivity into strategic planning and create a workplace culture that values diversity, equity, and inclusion. Through case studies and strategic exercises, managers will develop the skills to lead with heightened sensitivity, promoting a positive and inclusive work environment.
Book your place.
Fill in the form and we'll confirm your booking the same working day. Invoice on request — we accept PO numbers from public bodies and corporate accounts.
Reserve your seat.
Book the Minitab Training course. We'll confirm your seat by email the same working day. PO numbers and invoicing accepted.
Got it — your booking enquiry is in.
We'll confirm your seat by email within the same working day. You should also see a copy of your enquiry in your inbox. Need anything urgent? Email hello@ascenttrainingwales.co.uk or use the live chat.
This course is fully fundable through ReACT+.
If you've been made redundant or are facing redundancy in Wales, the Welsh Government's ReACT+ scheme can fund up to £1,500 toward this course — plus childcare, travel and accommodation expenses. We'll handle the application.
Benefits of Attending This Course
This course equips managers with the confidence to lead sensitive conversations, support diverse teams, resolve workplace issues professionally and create a more inclusive, respectful and productive working environment.
Ascent Training Wales · Bridgend.
Our conference room is purpose-built for effective training — bright, modern, and fully equipped for workshops, seminars and accredited sessions.
Llynfi Enterprise CentreHeol Ty Gwyn Industrial Estate
Maesteg, Bridgend, CF34 0BQ
Lead with Empathy and Confidence
Build Inclusive Leadership Skills
Develop the awareness and communication techniques needed to manage diverse teams with respect and professionalism.
Handle Difficult Situations Effectively
Learn practical strategies for addressing sensitive conversations, workplace conflict and employee concerns with confidence.
Promote a Positive Workplace Culture
Foster trust, psychological safety and fairness while reducing the risk of misunderstandings and workplace disputes.
Common questions.
Quick answers to what most people ask before booking. Still need help? Get in touch.
How long is the course and where is it delivered?
How much does it cost and what's included?
When is the next date available?
Is this course eligible for ReACT+ funding?
Can you deliver this course in-house for our team?
From the classroom.
Our Bridgend venue is purpose-built for working learning — bright, modern, configurable for cohorts of four to twelve, with quality AV throughout and free parking right outside.
Llynfi Enterprise Centre · Bridgend · More about our venue →
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Ready when you are.
Book Advanced Sensitivity Training for Managers for £275 a seat, or send us a brief and we'll come back with a tailored in-house quote for your team within two working days.