Course overview.
Join our Emotional Intelligence course to elevate your emotional awareness and interpersonal skills, empowering you to navigate life's challenges with greater finesse. This programme provides a dynamic learning experience, with hands-on exercises and real-world case studies that allow you to apply emotional intelligence in various situations. From understanding the five key components of emotional intelligence to enhancing your empathy, self-regulation, and social skills, you will gain a comprehensive understanding of how to thrive both personally and professionally. Enrol now to become an emotionally intelligent leader, improve your decision-making abilities, and unlock your potential for personal and career success in a world that values emotional intelligence more than ever.
Who it's for.
This course is designed for individuals seeking to enhance their emotional intelligence in both personal and professional contexts. It's valuable for professionals, leaders, managers, and anyone looking to improve self-awareness, relationship management, and decision-making skills to excel in their careers and personal lives. Whether you are a seasoned business leader or an individual aiming to develop your emotional intelligence, this course equips you with the essential skills to become an emotionally intelligent leader and succeed in navigating complex social and emotional situations with finesse.
What you'll learn.
Module 1: Foundations of Emotional Intelligence
In this foundational module, participants will explore the core principles of emotional intelligence, covering key concepts such as self-awareness, self-regulation, and empathy. Through interactive discussions and self-assessment activities, participants will gain a solid understanding of the foundational elements of emotional intelligence and their impact on personal and professional success.
Module 2: Developing Emotional Intelligence Skills
This module focuses on practical skills and strategies to develop emotional intelligence, including effective communication, interpersonal skills, and conflict resolution. Participants will learn how to apply emotional intelligence in various situations, fostering positive relationships and enhancing collaboration. Through role-playing scenarios and real-world examples, participants will refine their skills in developing and utilising emotional intelligence competencies.
Module 3: Leveraging Emotional Intelligence for Leadership
The final module explores the application of emotional intelligence in leadership roles, covering topics such as leadership communication, team dynamics, and organisational influence. Participants will learn how to leverage emotional intelligence to lead with authenticity, inspire teams, and navigate complex leadership challenges. Through case studies and strategic discussions, participants will develop the skills needed to enhance their leadership effectiveness through the strategic application of emotional intelligence.
Book your place.
Fill in the form and we'll confirm your booking the same working day. Invoice on request — we accept PO numbers from public bodies and corporate accounts.
Reserve your seat.
Book the Emotional Intelligence Course course. We'll confirm your seat by email the same working day. PO numbers and invoicing accepted.
Got it — your booking enquiry is in.
We'll confirm your seat by email within the same working day. You should also see a copy of your enquiry in your inbox. Need anything urgent? Email hello@ascenttrainingwales.co.uk or use the live chat.
This course is fully fundable through ReACT+.
If you've been made redundant or are facing redundancy in Wales, the Welsh Government's ReACT+ scheme can fund up to £1,500 toward this course — plus childcare, travel and accommodation expenses. We'll handle the application.
Benefits of Attending This Course
Develop greater self-awareness, stronger interpersonal skills and increased resilience in the workplace. Learn how emotional intelligence can improve leadership, communication, teamwork and decision-making while helping you build more positive and productive professional relationships.
Ascent Training Wales · Bridgend.
Our conference room is purpose-built for effective training — bright, modern, and fully equipped for workshops, seminars and accredited sessions.
Llynfi Enterprise CentreHeol Ty Gwyn Industrial Estate
Maesteg, Bridgend, CF34 0BQ
Develop Emotional Intelligence for Professional Success
Increase Self-Awareness
Understand your emotions, recognise behavioural patterns and learn how they influence your decisions and interactions.
Strengthen Relationships
Develop empathy, active listening and communication skills that improve teamwork, leadership and collaboration.
Manage Pressure Effectively
Build resilience and learn practical techniques for managing emotions, resolving conflict and responding positively to challenging situations.
Common questions.
Quick answers to what most people ask before booking. Still need help? Get in touch.
How long is the course and where is it delivered?
How much does it cost and what's included?
When is the next date available?
Is this course eligible for ReACT+ funding?
Can you deliver this course in-house for our team?
From the classroom.
Our Bridgend venue is purpose-built for working learning — bright, modern, configurable for cohorts of four to twelve, with quality AV throughout and free parking right outside.
Llynfi Enterprise Centre · Bridgend · More about our venue →
Understand people. Lead better.
Emotional intelligence is the ability to understand and manage your own emotions while recognising and responding effectively to the emotions of others. This practical course in Cardiff helps professionals, managers and teams build stronger communication, relationships and leadership skills that can make a real difference in the workplace.
Understand yourself
Develop greater awareness of your emotions, behaviours, strengths and triggers, helping you respond more thoughtfully and effectively in challenging situations.
Communicate better
Learn how emotional intelligence can improve listening, communication and collaboration, helping you build more positive and productive working relationships.
Lead with confidence
Explore practical approaches to motivating others, managing difficult conversations, handling conflict and creating a supportive environment for your team.
Build stronger teams
Understand how empathy, trust and self-awareness can help create stronger teams, improve workplace relationships and support better collaboration across organisations.
Support Welsh workplaces
Develop people skills that can benefit businesses and organisations across Cardiff and Wales, helping individuals and teams work together with greater confidence, resilience and understanding.
More in Management.
Courses that pair well with Emotional Intelligence Course, or that your team often takes as a sequence.
Ready when you are.
Book Emotional Intelligence Course for £275 a seat, or send us a brief and we'll come back with a tailored in-house quote for your team within two working days.