Course overview.
This practical one-day course blends theory with real-world application. Participants will learn how to identify verbal and non-verbal cues, analyse written and spoken communication for inconsistencies, and apply structured questioning techniques to reveal hidden information. Interactive exercises, role-play scenarios, and case studies ensure that delegates can apply their skills in business-critical settings such as negotiations, interviews, compliance investigations, and stakeholder communications.
Who it's for.
This course is ideal for business leaders, HR professionals, compliance officers, auditors, negotiators, sales managers, and anyone responsible for decision-making where the accuracy of information is critical. It is particularly useful for organisations operating in high-trust, high-value, or high-stakes environments.
What you'll learn.
Module 1: The Psychology of Deception
This module explores why people lie, the different types of deception, and the common patterns that emerge in business contexts. Participants will examine psychological drivers, such as fear, gain, or pressure, that influence deceptive behaviour and learn to recognise the "red flags" that signal dishonesty.
Module 2: Verbal and Non-Verbal Indicators of Deception
Here, delegates learn to analyse communication at multiple levels—tone, language patterns, body language, and micro-expressions. Case studies and interactive practice sessions highlight how to identify inconsistencies and distinguish genuine signals from false positives.
Module 3: Advanced Questioning and Strategic Response
The final module equips participants with techniques to test information without confrontation. Delegates will practice using open-ended questioning, behavioural baselining, and conversational strategies to encourage disclosure. The session also covers how to document and evaluate findings in a way that supports ethical, fair, and professional decision-making.
Book your place.
Fill in the form and we'll confirm your booking the same working day. Invoice on request — we accept PO numbers from public bodies and corporate accounts.
Reserve your seat.
Book the Minitab Training course. We'll confirm your seat by email the same working day. PO numbers and invoicing accepted.
Got it — your booking enquiry is in.
We'll confirm your seat by email within the same working day. You should also see a copy of your enquiry in your inbox. Need anything urgent? Email hello@ascenttrainingwales.co.uk or use the live chat.
This course is fully fundable through ReACT+.
If you've been made redundant or are facing redundancy in Wales, the Welsh Government's ReACT+ scheme can fund up to £1,500 toward this course — plus childcare, travel and accommodation expenses. We'll handle the application.
Benefits of Attending This Course
Develop practical techniques for recognising potential deception, improving questioning skills and evaluating credibility in professional interactions. Build greater confidence when conducting interviews, negotiations and sensitive business conversations while reducing organisational risk.
Ascent Training Wales · Bridgend.
Our conference room is purpose-built for effective training — bright, modern, and fully equipped for workshops, seminars and accredited sessions.
Llynfi Enterprise CentreHeol Ty Gwyn Industrial Estate
Maesteg, Bridgend, CF34 0BQ
Recognise Deception and Communicate with Confidence
Identify Deceptive Behaviours
Learn to recognise verbal and behavioural indicators that may suggest deception during business conversations and negotiations.
Ask Better Questions
Develop effective interviewing and questioning techniques to uncover inconsistencies while maintaining professional rapport.
Reduce Business Risk
Gain practical skills to assess credibility, make more informed decisions and strengthen communication in high-stakes situations.
Common questions.
Quick answers to what most people ask before booking. Still need help? Get in touch.
How long is the course and where is it delivered?
How much does it cost and what's included?
When is the next date available?
Is this course eligible for ReACT+ funding?
Can you deliver this course in-house for our team?
From the classroom.
Our Bridgend venue is purpose-built for working learning — bright, modern, configurable for cohorts of four to twelve, with quality AV throughout and free parking right outside.
Llynfi Enterprise Centre · Bridgend · More about our venue →
More in Management.
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Ready when you are.
Book Deception Detection in Business Communications Course for £275 a seat, or send us a brief and we'll come back with a tailored in-house quote for your team within two working days.